Customer Service Representative

2 days ago


Sutton Coldfield, Birmingham, United Kingdom beBee Professionals Full time £20,000 - £25,000

We are looking for a highly skilled Customer Service Representative to join our retail team in Sutton Coldfield, United Kingdom. As a key member of our team, you will be responsible for delivering exceptional customer service and supporting the store's day-to-day operations.

Role Overview

The ideal candidate will have a passion for customer service, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment.

We estimate the annual salary for this position to be around £18,000-£20,000, depending on experience.

Main Responsibilities
  • Greet and assist customers with product selection.
  • Provide product knowledge and advice to customers.
  • Operate the cash register and handle transactions.
  • Maintain the store's visual presentation and stock levels.
  • Assist with stock replenishment and inventory checks.
  • Ensure a clean and tidy store environment.
  • Meet or exceed sales targets set by the store management.
Necessary Qualifications
  • Previous experience in retail or customer service is desirable.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Friendly, approachable, and customer-oriented attitude.
  • Flexibility to work weekends, evenings, and holidays.
  • Basic IT skills for till and stock management systems.
Promises
  • Competitive hourly wage and sales incentives.
  • Employee discounts on store products.
  • Training and development opportunities to grow within the company.
  • Friendly and supportive team environment.
  • Flexible working hours.


  • Sutton Coldfield, Birmingham, United Kingdom Randstad Full time

    Job Title: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team in Sutton. As a key member of our field team, you will be responsible for delivering exceptional customer service and driving business growth.Salary: £13.85 per hour, with potential for mileage reimbursement at 0.45p per mileAbout the RoleThis...


  • Sutton Coldfield, Birmingham, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals is looking for a Customer Service Representative to join our team in Sutton Coldfield. As a key member of our team, you will be responsible for delivering exceptional customer service and support, while participating in all aspects of the operational workflow.Key Responsibilities:Engage with customers, providing service and...


  • Sutton Coldfield, Birmingham, United Kingdom beBee Professionals Full time £20,000 - £25,000

    As a Retail Customer Service Representative, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Sutton Coldfield, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle...


  • Sutton Coldfield, Birmingham, United Kingdom Daniel Owen Ltd Full time

    Career Opportunity: Customer Service Representative - Repairs and MaintenanceGreater London - Starting rate £15.18 per hour.Daniel Owen Ltd is looking for an enthusiastic Customer Service Representative to join our Repairs and Maintenance team. As a key contact point for customers, you will be responsible for responding to queries, resolving issues, and...


  • Sutton Coldfield, Birmingham, United Kingdom Randstad Full time

    We are seeking a skilled and organized individual to fill the role of Driving Field Agent in our Sutton office.About the Job:This position involves working as an independent representative, interacting with customers and collecting data through surveys.You will need to be proficient in using laptops and smartphones to perform tasks efficiently.Salary and...


  • Sutton Coldfield, Birmingham, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Sutton Coldfield, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...


  • Sutton Coldfield, Birmingham, United Kingdom Royal Mail Group Full time

    About the RoleThe Courier Service Representative position is perfect for individuals who enjoy working independently and as part of a team. You will be responsible for collecting and delivering parcels to households and businesses, while providing exceptional customer service.


  • Sutton Coldfield, Birmingham, United Kingdom H&M Group Full time

    Job DescriptionAs a Sales Advisor at H&M Group, you will play a key role in creating an exceptional shopping experience for our customers. You will be responsible for inspiring them by promoting campaigns, offers, and activities, and delivering great customer service that contributes to sales and profit goals. Your key responsibilities include:Providing...


  • Sutton Coldfield, Birmingham, United Kingdom Frasers Group Full time

    Job SummaryAs a Sales Assistant at Frasers Group, you will be responsible for providing exceptional customer service and assisting customers in finding the right bicycles, accessories, and equipment to meet their cycling needs. Your role will involve working closely with customers, providing product knowledge, and ensuring the store maintains a clean and...


  • Sutton Coldfield, Birmingham, United Kingdom NEXT Full time

    About the RoleTo be a successful Sales Team Member, you will:Provide fast and friendly service at all times, helping our customers to find the perfect productsShare your passion and knowledge about our amazing productsWork in all areas of the store, including sales floors, stockrooms and processing deliveriesTake control of your own developmentWe offer...


  • Sutton Coldfield, Birmingham, United Kingdom Randstad Full time

    Job OpportunityWe are seeking a highly motivated and skilled Field Service Representative to join our team. This is an excellent opportunity for someone who enjoys interacting with people and is looking for a challenging role.About the Role:This is a customer-facing position that requires strong verbal communication skills and the ability to persuade...


  • Sutton Coldfield, Birmingham, United Kingdom James Hardie Full time

    Company OverviewJames Hardie Europe GmbH is a leading global market leader in fiber gypsum and fiber cement solutions.We are proud to be the driving force behind innovative solutions that shape the way Europe builds. Our commitment to lean manufacturing, demand creation, and our push-pull strategy has earned us recognition as industry leaders.


  • Sutton Coldfield, Birmingham, United Kingdom beBee Professionals Full time £20,000 - £25,000

    As a Retail Sales Representative, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Sutton Coldfield, United Kingdom.Key Responsibilities:Engage with customers to understand their needs and provide personalized product recommendations.Operate the cash register and handle transactions...


  • Sutton Coldfield, Birmingham, United Kingdom Bridge Recruitment UK Full time

    Job Title: Customer Service AdvisorLocation: CheamEstimated Salary: £24,024 per year (salary increases after probation)About the Role:This is an exciting opportunity to join a dynamic team as a Customer Service Advisor. You will be based in our call centre and will play a key role in delivering exceptional customer service.Key Responsibilities:">Achieve...


  • Sutton Coldfield, Birmingham, United Kingdom beBee Professionals Full time £25,000 - £35,000

    BeBee Professionals in Sutton Coldfield is seeking a Business Development Representative to drive revenue growth by identifying new business opportunities and fostering relationships with key clients. You will work closely with our sales team to deliver tailored solutions and meet sales targets.Key Responsibilities:Identify new business opportunities and...


  • Sutton Coldfield, Birmingham, United Kingdom Funky Pigeon Full time

    At WHSmith, we are seeking a highly skilled Sales and Customer Experience Expert to join our team. This role is ideal for individuals who are passionate about delivering exceptional customer experiences in a fast-paced retail environment.Job Description:We are looking for an experienced Counter Service Representative to provide top-notch service to our...

  • Customer Service Lead

    4 weeks ago


    Sutton Coldfield, Birmingham, United Kingdom Sainsbury's Supermarkets Ltd Full time

    About the RoleAs a Customer Service Lead at Sainsbury's Supermarkets Ltd, you will play a critical role in ensuring that our customers receive exceptional service. This includes responding to customer queries, resolving issues promptly, and providing recommendations on products.You will work closely with our store teams to identify areas for improvement and...


  • Sutton Coldfield, Birmingham, United Kingdom James Hardie Full time

    Job DescriptionProcess orders and plan logistics using SAP.Handle customer enquiries over the phone and via email.Maintain customer and master data for national and international partners.Resolve customer complaints and credit notes.Participate in department-related tasks and projects.As a Customer Service Advisor, you will work closely with our team to...


  • Sutton Coldfield, Birmingham, United Kingdom James Hardie Full time

    Job OverviewWe are seeking a highly motivated Customer Service Liaison to join our dynamic team at James Hardie Europe GmbH. Based in Sutton Coldfield, UK Head Office, this full-time role will provide exceptional customer service and support to our partners and end-users.About the RoleAs a Customer Service Liaison, you will be responsible for processing...


  • Sutton Coldfield, Birmingham, United Kingdom Williams & Co. Full time

    Job Title: Customer Service AssistantWe are looking for a dedicated individual to join our team as a Customer Service Assistant at Williams & Co. As a key member of our branch, you will be responsible for serving customers on the trade counter and over the phone, undertaking deliveries, and assisting with duties in the warehouse.Key Responsibilities:Serving...