Finance Administrator

3 weeks ago

London, Greater London, United Kingdom QA Full time

About our role: We are seeking an experienced Administrator to join our busy and growing Finance Income team. As an Administrator within our income team, you will be dealing with external and internal communications via phone and email. You will have lots of interaction with our students, assisting with high volume of face-to-face queries and questions, supporting with applications, advising and assisting our customers with the Student Finance England Scheme and general administration.

Your focus: As an Administrator within our income team, you will be responsible for dealing with student fee payments, external and internal communications, and general administration. You will work closely with our students, providing excellent customer service and support.

Key responsibilities:
• Dealing with student fee payments and external communications
• Providing excellent customer service and support to our students
• Assisting with high volume of face-to-face queries and questions
• Supporting with applications and general administration

Requirements:
• Excellent communication and customer service skills
• High level of proficiency in Microsoft Office systems
• Basic level of competency in database management
• Self-motivated and driven individual
• Versatile and flexible to adapt to new tasks
• Calm and composed approach to maintain positive approach in high stress environments

Your Learning & Development with QA: As a training and education provider, your continuous Learning and Development is of huge importance to us. We can agree a suitable Pathway to achieve your goals and aspirations.

A little more about QA:
At QA, our mission is to help everyone find their place in the world. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.

Equal Opportunities:
We are an equal opportunity employer and continually celebrate the diverse community different individuals cultivate. We look forward to hearing from you.

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