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Building and Facilities Administrator
2 months ago
Job Summary:
We are seeking a highly organized and detail-oriented Building and Facilities Administrator to join our team at Randstad Construction and Property. As a key member of our facilities management team, you will be responsible for providing administrative support to our clients and ensuring the smooth operation of our facilities.
Key Responsibilities:
- Main point of contact for clients, providing exceptional customer service and ensuring their needs are met.
- Organize and manage subcontractors, including their processes and updates, to ensure timely completion of work orders.
- Raise purchase orders for subcontractors and close off jobs for engineers.
- Manage complaints and escalations effectively, providing solutions and resolving issues promptly.
- Keep WIP levels on contracts to a minimum to ensure timely completion of work orders.
- Assist with reporting on jobs logged, completed, and outstanding, providing accurate and timely information.
- Collate figures for monthly KPI reporting, ensuring data accuracy and completeness.
- Complete engineers' timesheets, filing, scanning, and tracking paperwork.
- Log engineers' overtime and holidays for weekly reporting to management.
- Provide general administrative support, including answering phone calls, responding to emails, and performing other administrative tasks as needed.
Requirements:
- Strong administration and customer service skills, with the ability to work effectively in a fast-paced environment.
- Experience working in a facilities management environment with CAFM systems (desired but not essential).
- Knowledge of Microsoft Office packages, including Word, Excel, and Outlook.
- Strong planning and organizational skills, with attention to detail and the ability to prioritize tasks effectively.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional development and growth.
- A dynamic and supportive work environment.
How to Apply:
If you are a motivated and organized individual with a passion for facilities management, please submit your application, including your resume and a cover letter, to [insert contact information].