Client Care Professional

2 months ago


Rugby, Warwickshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

We are seeking a Client Care Professional to join our team at beBee Professionals. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, resolving issues, and providing accurate information regarding our products and services.

Key Responsibilities:

  • Handle incoming customer inquiries via phone, email, and chat.
  • Provide accurate and timely responses to customer inquiries.
  • Resolve customer issues efficiently and escalate when necessary.
  • Process customer orders and manage account information.

Requirements:

  • Previous experience in a customer service role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume queries while maintaining attention to detail.
  • Proficiency in Microsoft Office and CRM systems.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.


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