Prison Custody Officer

4 days ago

London, Greater London, United Kingdom Serco Limited Full time
About the Role:

We are seeking a highly motivated and compassionate Prison Custody Officer to join our team in providing safe and secure escorting and custody services to detainees. As a key member of our court team, you will play a vital role in maintaining the physical and mental wellbeing of detainees while ensuring their safety and security.

Responsibilities:

  • Escorting defendants to and from courtrooms, cells, and other areas within the court, including accompanying them to the toilet to ensure security and safety.
  • Monitoring and supervising detainees while they are in the docks during court sessions, ensuring they remain secure and do not pose a risk to themselves or others.
  • Being privy to sensitive and confidential information discussed during court proceedings, including testimonies, legal arguments etc.
  • Ensuring that detainees have access to food and drink throughout the day, catering to any dietary requirements or restrictions.
  • Monitoring the mental and physical health of detainees, providing support and reporting any concerns to the appropriate authorities.
  • Ensuring the safety and security of the court environment, including responding to any incidents or emergencies that may arise.
  • Completing necessary paperwork and data entry accurately, including logging detainee movements, incidents, and any other relevant information.
  • Working closely with other court staff, law enforcement, and legal professionals to ensure smooth and secure court operations.

Requirements:

  • A current valid driver's license is required for this role.
  • You should be reasonably fit and able to perform the duties of the role.
  • Good written and verbal communication skills are essential for managing and controlling all situations.

What We Offer:

  • A competitive salary of £25,736 per annum (year 2) and £26,320 per annum (year 3), rising to £26,925 per annum (year 4).
  • Pension (matched up to 6%), life insurance, and 20 days annual leave (rising to 25 after 7 years' service) plus Bank Holidays.
  • A range of benefits to support the health and wellbeing of you and your family, including Employee Assistance Programme, MIND, Simply Health Care, and Dental Plans.
  • Access to a range of discounts and exclusive deals, such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, Retail, and Hospitality discounts.
  • A supportive team culture where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion.

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