Customer Service Representative

3 weeks ago


West London, United Kingdom Hyatt Regency London - The Churchill Full time

About Us

At Hyatt Regency London - The Churchill, we pride ourselves on delivering exceptional customer service and creating unforgettable experiences for our guests. We are a dynamic and fast-paced environment, where every day is different and presents new challenges and opportunities.

The Ideal Candidate

We are looking for a highly motivated and passionate individual who shares our commitment to delivering exceptional customer service and creating unforgettable experiences for our guests. As a Customer Service Representative, you will be responsible for providing assistance and support to our guests, responding to their needs and resolving any issues that may arise.

Key Responsibilities

  • Providing exceptional customer service to our guests
  • Responding to guests' queries and resolving any issues that may arise
  • Assisting guests with any requests or needs they may have

Requirements

To succeed in this role, you will need to have excellent communication skills, a positive attitude, and a passion for delivering exceptional customer service. You should also be able to work well under pressure and as part of a team.

Benefits

As a member of our team, you will enjoy a range of benefits, including:

  • A competitive salary of £22,000 per annum
  • 12 complimentary nights' accommodation per year at Hyatt Hotels worldwide
  • Discounted meals and beverages when dining as a guest at selected Hyatt Hotels
  • Uniform provided and laundry facilities
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