Housing Support Specialist
4 days ago
Job Description
- As a key member of our team at Caridon Group, you will be responsible for providing high-quality support to residents in managing their tenancies. This includes ensuring timely sign-ups, tenant support, and housing management.
- You will assess the needs of clients and develop strategies to help them become more independent, while also contributing to service improvement through effective implementation of the ASB policy.
- Collaboration with partner agencies is crucial in safeguarding residents and addressing cases of ASB effectively.
- Your role will involve providing regular performance reports to the Regional Manager, including action plans to address areas of low performance.
Key Responsibilities:
- Tenant sign-ups and support
- Housing Benefit claims and access relevant benefits entitlements
- ASB policy implementation and collaboration with partner agencies
- Performance reporting and service improvement
About You:
- Experience working in housing and delivering services to residents of social housing landlords
- Knowledge of Housing legislation and landlord-related obligations
- Ability to self-manage, analyze data, and produce reports
- Highly organized and able to manage a varied workload, prioritizing effectively
- Full, clean Driving Licence
Salary and Benefits:
- A competitive salary of £25,000 per year
- Employee discount
- On-site parking
- Private dental insurance
- Private medical insurance
Working Hours and Schedule:
- 8 hour shift
- Monday to Friday
Salary Estimate: Based on industry standards and location, we estimate the salary for this role to be around £25,000 per year.
What We Offer:
- A dynamic work environment
- Opportunities for career growth and development
- A supportive team
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