Housing Support Specialist

4 days ago


Crawley, West Sussex, United Kingdom Caridon Group Full time

Job Description

  • As a key member of our team at Caridon Group, you will be responsible for providing high-quality support to residents in managing their tenancies. This includes ensuring timely sign-ups, tenant support, and housing management.
  • You will assess the needs of clients and develop strategies to help them become more independent, while also contributing to service improvement through effective implementation of the ASB policy.
  • Collaboration with partner agencies is crucial in safeguarding residents and addressing cases of ASB effectively.
  • Your role will involve providing regular performance reports to the Regional Manager, including action plans to address areas of low performance.

Key Responsibilities:

  • Tenant sign-ups and support
  • Housing Benefit claims and access relevant benefits entitlements
  • ASB policy implementation and collaboration with partner agencies
  • Performance reporting and service improvement

About You:

  • Experience working in housing and delivering services to residents of social housing landlords
  • Knowledge of Housing legislation and landlord-related obligations
  • Ability to self-manage, analyze data, and produce reports
  • Highly organized and able to manage a varied workload, prioritizing effectively
  • Full, clean Driving Licence

Salary and Benefits:

  • A competitive salary of £25,000 per year
  • Employee discount
  • On-site parking
  • Private dental insurance
  • Private medical insurance

Working Hours and Schedule:

  • 8 hour shift
  • Monday to Friday

Salary Estimate: Based on industry standards and location, we estimate the salary for this role to be around £25,000 per year.

What We Offer:

  • A dynamic work environment
  • Opportunities for career growth and development
  • A supportive team


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