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Medical Secretary

2 months ago

London, Greater London, United Kingdom Lewisham and Greenwich NHS Trust Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Secretary to provide administrative support to our clinical team at Lewisham and Greenwich NHS Trust. The successful candidate will be responsible for managing the day-to-day activities of the team, ensuring seamless communication and coordination with patients, healthcare professionals, and other stakeholders.

Main Responsibilities
  • Act as the first point of contact for patients, families, and healthcare professionals, providing exceptional customer service and ensuring timely responses to inquiries.
  • Manage and maintain accurate and up-to-date patient records, including medical histories, test results, and treatment plans.
  • Coordinate and schedule appointments, meetings, and procedures, ensuring efficient use of time and resources.
  • Prepare and distribute correspondence, reports, and other documents, utilizing digital dictation and audio transcription technology.
  • Provide administrative support for clinical meetings, including preparing agendas, taking minutes, and distributing materials.
  • Ensure compliance with regulatory requirements, policies, and procedures, maintaining confidentiality and adhering to data protection protocols.
  • Collaborate with the clinical team to identify and implement process improvements, enhancing the quality of care and patient experience.
About Us

Lewisham and Greenwich NHS Trust is a leading healthcare provider, committed to delivering high-quality patient care and exceptional service. Our team is dedicated to fostering a culture of engagement, diversity, and inclusion, promoting a positive and supportive work environment.

Person Specification
  • GCSEs or equivalent
  • RSA3 Typing/Word Processing or other recognized qualification or equivalent experience
  • AMSPAR qualification level 2/3
  • Minimum of 2 years' medical secretarial and/or Personal Assistant to senior level staff experience
  • Computer skills in Excel, Word, and PowerPoint
  • Experience of managing competing and varied demands
  • Audiotyping skills