Retail Operations Manager

5 days ago


Derby, Derby, United Kingdom Deichmann Full time

Company Overview


Deichmann is a leading retailer seeking an experienced Retail Supervisor to join their team in Derby. The company prides itself on delivering exceptional customer experiences and providing opportunities for growth and development.



Job Summary


We are offering a competitive hourly rate of up to £12.64 per hour, with the potential for non-contractual sales commission. This is a part-time, permanent position, requiring 30 hours of work per week.



Key Responsibilities



  • Lead and supervise the store team in the absence of the Store Manager.
  • Open and close the store, including cashing up and completing associated administrative tasks.
  • Provide excellent levels of customer service and possess strong product knowledge.
  • Recommend and promote complementary products with each sale.
  • Support management in achieving store sales targets and KPIs.
  • Ensure the store is correctly merchandised, product displays are refreshed, and inviting to customers.
  • Process stock deliveries and store transfers.
  • Deal with customer queries and complaints.


Requirements



  • Able to take direction from management regarding additional tasks and duties.
  • Previous supervisory experience, including cashing up and banking.
  • Self-motivated, with a positive attitude.
  • Strong interpersonal and communication skills.
  • Ability to work independently and as part of a diverse team.
  • Commitment to working 30 hours per week and flexibility to work any day (Monday-Sunday).


Benefits


This role offers fantastic opportunities for growth and development within your retail career. You will be part of a dynamic team and have access to comprehensive training and support.



Salary Information


The estimated salary for this role is up to £29,200 per annum (£12.64 per hour), based on a 30-hour workweek. In addition, you will have the opportunity to earn non-contractual sales commission.



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