Customer Service Expert

19 hours ago


Plymouth, Plymouth, United Kingdom Northgate Vehicle Hire Limited Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Service Expert to join our team at Northgate Vehicle Hire Limited. As a key member of our branch, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met promptly and efficiently.

In this role, you will work closely with colleagues and managers to manage the flow of vehicles in and out of the branch, resolving customer queries and administering accounts with a calm and 'can-do' attitude.

To succeed in this position, you will require strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. A full UK or EU driving license is essential.

About the Benefits
  • A competitive annual salary of £26,149 (approximately £504 per week) plus a quarterly bonus scheme up to £1,307 pa
  • 24 days annual leave rising to 26 days with service, plus bank holidays and an additional day off on your birthday
  • Free life assurance and well-being services, including a 24/7 GP service, mental health support, and physiotherapy
  • An exclusive vehicle-leasing scheme for colleagues and access to a range of retailer discounts through our benefits app


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