Customer Service and Operations Specialist

6 days ago


Slough, Slough, United Kingdom Sunbelt Rentals Careers Full time

About the Role

Key Responsibilities:
  • Deliver exceptional customer service via telephone, email, and online requests.
  • Manage customer orders from inquiry to post-hire feedback, ensuring a seamless experience.
  • Develop relationships with regular customers and identify opportunities for upselling.
Requirements:
  • Proven experience in Customer Service or Administration roles.
  • Prior experience in the hire or construction industry is advantageous.
  • Excellent communication and negotiation skills, with ability to engage internal and external customers.
What We Offer:
  • A competitive salary of £28,000 - £35,000 per annum, depending on location and experience.
  • A dynamic and supportive work environment, prioritizing team collaboration and continuous improvement.
  • Ongoing training and development opportunities to enhance your skills and career progression.

Sunbelt Rentals Careers values its people above all else. We provide a range of solutions to various markets and sectors, including construction, industrial, energy, infrastructure, government, and events. Our commitment to employee wellbeing includes mental health awareness campaigns, first-aider programs, and access to 24-7 employee assistance helplines, counseling services, and financial wellbeing support.



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