Customer Service and Operations Specialist
6 days ago
About the Role
Key Responsibilities:- Deliver exceptional customer service via telephone, email, and online requests.
- Manage customer orders from inquiry to post-hire feedback, ensuring a seamless experience.
- Develop relationships with regular customers and identify opportunities for upselling.
- Proven experience in Customer Service or Administration roles.
- Prior experience in the hire or construction industry is advantageous.
- Excellent communication and negotiation skills, with ability to engage internal and external customers.
- A competitive salary of £28,000 - £35,000 per annum, depending on location and experience.
- A dynamic and supportive work environment, prioritizing team collaboration and continuous improvement.
- Ongoing training and development opportunities to enhance your skills and career progression.
Sunbelt Rentals Careers values its people above all else. We provide a range of solutions to various markets and sectors, including construction, industrial, energy, infrastructure, government, and events. Our commitment to employee wellbeing includes mental health awareness campaigns, first-aider programs, and access to 24-7 employee assistance helplines, counseling services, and financial wellbeing support.
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