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Student Experience Team Member

2 months ago

Manchester, United Kingdom Unite Students Full time
About the Role

Unite Students is seeking a highly motivated and caring individual to join our Student Experience Team as a Student Experience Team Member. As a key member of our team, you will play a vital role in enhancing the lives of our students by providing exceptional service and support.

Key Responsibilities
  • Provide a welcoming front-of-house reception service, ensuring that students feel valued and supported.
  • Conduct flat viewings, inspections, and lead sales conversations to showcase our properties and services.
  • Plan and run events for our students, fostering a sense of community and belonging.
What We're Looking For
  • A compassionate and warm individual with a positive attitude, who is passionate about delivering exceptional customer service.
  • An excellent communicator, able to build strong relationships with students and colleagues alike.
  • Strong time management and organisational skills, with the ability to prioritise tasks and meet deadlines.
What You'll Get in Return
  • A discretionary annual bonus, reflecting our company's success and your contributions.
  • 13 days' paid holiday, plus an annual holiday buying scheme and additional days awarded for long service.
  • A generous pension scheme, with employer contributions ranging from 5% to 11% depending on your savings.
  • A range of benefits to support your health and wellbeing, including a Healthcare Cash Plan, Employee Assistance Programme, and Wellbeing platform.
  • Enhanced Family Leave, including 18 weeks' full pay for birthing parents and 4 weeks for non-birthing parents.
  • Other great benefits, including an annual ShareSave scheme, Employee Life Assurance, and discounts portal.