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Student Experience Team Member

1 month ago

Manchester, United Kingdom Unite Students Full time
About the Role

Unite Students is seeking a dynamic and caring individual to join our Student Experience Team as a Student Experience Team Member. As a key member of our team, you will play a vital role in providing a welcoming and supportive environment for our students.

Key Responsibilities:

  • Provide exceptional front-of-house reception services, ensuring a warm and friendly welcome for all students and visitors.
  • Conduct flat viewings and inspections, showcasing our properties and providing valuable insights to prospective students.
  • Plan and deliver engaging events and activities that promote a sense of community and belonging among our students.

What We're Looking For:

  • A compassionate and approachable individual with a positive attitude and a passion for delivering exceptional customer service.
  • An effective communicator with excellent interpersonal skills, able to build strong relationships with students, colleagues, and stakeholders.
  • Strong time management and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.

What You'll Get in Return:

  • A competitive salary and benefits package, including a discretionary annual bonus and a generous pension scheme.
  • 13 days' paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service.
  • A range of benefits to support your health and wellbeing, including a Healthcare Cash Plan, an Employee Assistance Programme, and a Wellbeing platform.
  • Enhanced Family Leave, including 18 weeks' full pay for birthing parents and 4 weeks' for non-birthing parents.
  • Lots of other great benefits, including an annual ShareSave scheme, Employee Life Assurance, and a discounts portal.