Student Experience Team Member

4 months ago

Manchester, United Kingdom Unite Students Full time

**Customer Experience Team Member**

**Location**:Manchester - Rosamond House

**Salary**:£9,586 - £10,164 + bonus + benefits (depending on experience)

**Hours**: 15 hours per week. Customer Experience Team Members work 2 days out of 7, between the hours of 7am and 10pm. Weekends will be required on a rota basis.

**The role**

Come to Unite Students and flourish in a friendly, inspiring team Be celebrated for being your true, talented self. Enrich lives with meaningful interactions and make a real impact. From helping a locked-out student get back into their room, to recommending your favourite restaurant or organising a welcome party; the Customer Experience Team Member role will be extremely varied. Expect no two days to be the same

**What you'll be doing as a Customer Experience Team Member**:

- Providing a welcoming front of house reception service
- Conducting flat viewings, inspections, and leading sales conversations
- Planning and running events for our students

**What we're looking for**:

- A caring, warm person with a positive attitude
- An excellent communicator; as a Customer Experience Team Member you'll be happy to chat to our students and answer their questions
- You'll also have great time management and organisational skills

**What You'll Get in Return**
- A discretionary annual bonus so you can share in the company's success
- 25 days' paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
- A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
- Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
- Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
- Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more

**About Unite Students**

Founded in 1991, Unite Students is a FTSE 100 business and the UK's largest provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with over 70,000 students calling US home We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.

**Instinctive inclusion.**We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn't just what we do but who we are.

**People make Unite Students. **Employees, students, and neighbours all contribute to building environments where we can all thrive.

**Room for Everyone**

We're proud to be an employer that **embraces individuality**, and we're passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a **home for success**, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what's right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.

**We are US.

  • Student Experience Team Member

    5 months ago

    Manchester, United Kingdom Unite Students Full time

    **Customer Experience Team Member** **Location**:Manchester (South) **Salary**:£21,786 - £23,100 + bonus + benefits (depending on experience) **Hours**: 37.5 hours per week. Customer Experience Team Members work 5 days out of 7, between the hours of 7am and 10pm. Weekends will be required on a rota basis. **The role** Come to Unite Students and...

  • Student Experience Team Member

    5 months ago

    Manchester, United Kingdom Unite Students Full time

    **Customer Experience Team Member** **Location**:Manchester **Salary**:£17,428.80 - £18,480 + bonus + benefits (depending on experience) **Hours**: 30 hours per week. Customer Experience Team Members work 4 days out of 7, between the hours of 7am and 10pm. Weekends will be required on a rota basis. **The role** Come to Unite Students and flourish in a...

  • Student Experience Team Member

    5 months ago

    Manchester, United Kingdom Unite Students Full time

    **Customer Experience Team Member (Weekends)** **Location**:Manchester (North) **Salary**:£8,714.40 - £9,240 + bonus + benefits (depending on experience) **Hours**:15 hours per week, across Saturday and Sunday. Customer Experience Team Members (Weekeds) work weekend shifts work between the hours of 7am and 10pm. We operate on a rota basis. **The...

  • Student Experience Team Member

    5 months ago

    Manchester, United Kingdom Unite Students Full time

    **Customer Experience Team Member** **Location**:Manchester (North) **Salary**:£8,714.40 - £9,240 + bonus + benefits (depending on experience) **Hours**:15 hours per week. Customer Experience Team Members work Saturdays and Sundays, between the hours of 7am and 10pm. Weekends only, **The role** Come to Unite Students and flourish in a friendly,...

  • Student Experience Team Member

    5 months ago

    Manchester, United Kingdom Unite Students Full time

    **Customer Experience Team Member** **Location**:Manchester **Salary**:£9,586 - £10,164 + bonus + benefits (depending on experience) **Hours**: 15 hours per week. Student Experience Team Members (Weekends) work Saturdays and Sundays, either on a 7am to 3pm, or 2pm to 10pm shift, rotating each week. **The role** Come to Unite Students and flourish in a...

  • Student Experience Team Member

    5 months ago

    Manchester, United Kingdom Unite Students Full time

    **StudentExperience Team Member** **Location**:Sir Charles Groves Hall, Manchester, M15 6PF **Salary**:£9,586 - £10,164 + bonus + benefits (depending on experience) **Hours**:15 hours per week. Student Experience Team Members work 2 days out of 7 (Friday and Saturday), between the hours of 7am and 10pm. **The role** Come to Unite Students and flourish...

  • Student Experience Team Member

    5 months ago

    Manchester, United Kingdom Unite Students Full time

    **Customer Experience Team Member** **Location**:Manchester **Salary**:£9,586 - £10,164 + bonus + benefits (depending on experience) **Hours**:15 hours per week. Customer Experience Team Members usually work 2 days out of 7 over the weekend, between the hours of 7am and 10pm. Weekdays may be required on a rota basis. **The role** Come to Unite...

  • Student Experience Team Member

    5 months ago

    Manchester, United Kingdom Unite Students Full time

    **Customer Experience Team Member** **Location**:Parkway Gate, Manchester **Salary**:£23,965 - £25,410 + bonus + benefits (depending on experience) **Hours**: 37.5 hours per week. Customer Experience Team Members work 5 days out of 7, between the hours of 7am and 10pm. Weekends will be required on a rota basis. **The role** Come to Unite Students and...

  • Student Experience Team Member

    5 months ago

    Manchester, United Kingdom Unite Students Full time

    **Customer Experience Team Member** **Location**:Manchester (North) **Salary**:£21,786 - £23,100 + bonus + benefits (depending on experience) **Hours**: 37.5 hours per week. Customer Experience Team Members work 5 days out of 7, between the hours of 7am and 10pm. Weekends will be required on a rota basis. **The role** Come to Unite Students and...

  • Student Experience Team Member

    5 months ago

    Manchester, United Kingdom Unite Students Full time

    **Customer Experience Team Member** **Location**:Manchester **Salary**:£21,786 - £23,100 + bonus + benefits (depending on experience) **Hours**: 37.5 hours per week. Customer Experience Team Members work 5 days out of 7, between the hours of 7am and 10pm. Weekends will be required on a rota basis. **The role** Come to Unite Students and flourish in a...

  • Student Experience Team Member

    5 months ago

    Manchester, United Kingdom Unite Students Full time

    **Customer Experience Team Member** **Location**:Manchester **Salary**:£8,714.40 - £9,240 + bonus + benefits (depending on experience) **Hours**:15 hours per week. Customer Experience Team Members work 2days out of 7, between the hours of 7am and 10pm. Weekends only. **The role** Come to Unite Students and flourish in a friendly, inspiring team! Be...

  • Student Experience Team Member

    1 week ago

    Manchester, United Kingdom Unite Students Full time

    The RoleAt Unite Students, we're looking for a caring and warm individual to join our Student Experience Team as a Student Experience Team Member. As a key member of our team, you'll be responsible for providing a welcoming front-of-house reception service, conducting flat viewings and inspections, and planning and running events for our students.Key...

  • Student Experience Team Member

    1 month ago

    Manchester, United Kingdom Unite Students Full time

    The RoleUnite Students is seeking a talented and caring individual to join our Student Experience Team as a Student Experience Team Member. As a key member of our team, you will play a vital role in providing a welcoming and supportive environment for our students.Key Responsibilities:Provide exceptional customer service and support to students, responding...

  • Student Experience Team Member

    1 month ago

    Manchester, United Kingdom Unite Students Full time

    The RoleUnite Students is seeking a talented and caring individual to join our Student Experience Team as a Student Experience Team Member. As a key member of our team, you will play a vital role in providing a welcoming and supportive environment for our students.Key Responsibilities:Provide exceptional customer service and support to students, responding...

  • Student Experience Team Member

    4 weeks ago

    Manchester, United Kingdom Unite Students Full time

    The RoleUnite Students is seeking a dynamic and caring individual to join our Student Experience Team as a Student Experience Team Member. As a key member of our team, you will play a vital role in providing a welcoming and inclusive environment for our students.Key Responsibilities:Provide exceptional front of house reception services, ensuring a warm and...

  • Student Experience Team Member

    4 weeks ago

    Manchester, United Kingdom Unite Students Full time

    The RoleUnite Students is seeking a dynamic and caring individual to join our Student Experience Team as a Student Experience Team Member. As a key member of our team, you will play a vital role in providing a welcoming and inclusive environment for our students.Key Responsibilities:Provide exceptional front of house reception services, ensuring a warm and...

  • Student Experience Team Member

    2 weeks ago

    Manchester, United Kingdom Unite Students Full time

    About the RoleUnite Students is seeking a dynamic and caring individual to join our Student Experience Team as a Student Experience Team Member. As a key member of our team, you will play a vital role in providing a welcoming and supportive environment for our students.Key Responsibilities:Provide exceptional front-of-house reception services, ensuring a...

  • Student Experience Team Member

    3 weeks ago

    Manchester, United Kingdom Unite Students Full time

    The RoleUnite Students is seeking a talented and caring individual to join our Student Experience Team as a Student Experience Team Member. As a key member of our team, you will play a vital role in providing a warm and welcoming front of house reception service to our students.Key Responsibilities:Provide exceptional customer service to students, responding...

  • Student Experience Team Member

    3 weeks ago

    Manchester, United Kingdom Unite Students Full time

    The RoleUnite Students is seeking a talented and caring individual to join our Student Experience Team as a Student Experience Team Member. As a key member of our team, you will play a vital role in providing a warm and welcoming front of house reception service to our students.Key Responsibilities:Provide exceptional customer service to students, responding...

  • Student Experience Team Member

    5 months ago

    Manchester, United Kingdom Unite Students Full time

    The role Come to Unite Students and flourish in a friendly, inspiring team! Be celebrated for being your true, talented self. Enrich lives with meaningful interactions and make a real impact. From helping a locked-out student get back into their room, to recommending your favourite restaurant or organising a welcome party; the Student Experience Team...