Administrative Operations Coordinator for Rehabilitation Services

4 days ago


Wigston Magna, Leicestershire, United Kingdom Serco Full time

As a highly organized and detail-oriented Administrative Operations Coordinator for Rehabilitation Services, you will play a vital role in ensuring the efficient running of HMP Fosse Way's purposeful activity spaces.

Key Responsibilities:

  • Contribute to the implementation and fulfillment of the purposeful activity strategy, maximizing opportunities for prisoners to engage in work, education, and training that benefit their rehabilitation and prison operations.
  • Provide administrative support for all areas of the Learning and Skills Department, ensuring seamless coordination and effective communication.
  • Maintain accurate scheduling records, inputting data onto CMS and local recording systems, including manual and electronic files.
  • Identify eligible prisoners for education and activities, processing them in line with relevant timetables.
  • Allocate activity places effectively, optimizing resource utilization.
  • Collaborate with the team to achieve efficiency and professionalism, communicating with colleagues and stakeholders as needed.
  • Familiarize yourself with relevant policies and procedures, offering assistance and support to colleagues as required by your supervisor.
  • Demonstrate flexibility and adaptability in response to changing circumstances.
  • Ensure the confidentiality and security of sensitive information, maintaining a high level of professionalism in all interactions.
  • Administer departmental systems, producing reports as requested, and maintaining accurate records of actions taken.
  • Meet monthly reporting deadlines, entering relevant figures into the month-end report.
  • Perform daily filing and archiving tasks when necessary.
  • Carry out additional duties as assigned by senior management.

Requirements:

  • Excellent knowledge of Microsoft packages.
  • Good working familiarity with databases.
  • Ability to work efficiently under pressure and meet deadlines.

Benefits:

  • Competitive salary (£32,000 - £40,000 per annum), rising upon demonstration of trade skills).
  • Up to 6% contributory pension scheme.
  • Days annual leave plus bank holidays.
  • Employee discounts for major retailers and leisure activities.


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