Prison Offender Management Coordinator

3 weeks ago


Wigston Magna, Leicestershire, United Kingdom Serco Full time

Role Summary

We are seeking a highly skilled and experienced Prison Offender Management Coordinator to join our team at Serco. As a key member of our Offender Management Unit, you will be responsible for managing and assessing low and medium risk offenders, as well as managing their custodial sentence in preparation for release.

Key Responsibilities

  • Support the WFM Lead in ensuring the contract is appropriately resourced to deliver the service.
  • Allocate resources and assign staff to schedules.
  • Manage coverage on the day, including reviewing coverage of staffing vs demand.
  • Support weekly meetings with Ops Lead to review capacity performance.

Essential Qualifications and Experience

  • Recognised qualification in Maths and English.
  • Good working knowledge of Microsoft packages and databases.

Skills and Abilities

  • Able to form good working relationships.
  • Excellent IT, written and verbal communication skills.
  • Excellent organisational skills and ability to manage workload.

Why Serco

We offer a range of benefits, including up to 6% pension, a fantastic culture and supportive team, and continuous training and development opportunities.

What We Offer

  • Meaningful and vital work.
  • A world of opportunity.
  • Great people.

Security Clearance

This role is exempt from the Rehabilitation of Offenders Act 4, and all offers of employment are subject to security clearance checks and approval by the Home Office.



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