Account Collector
3 weeks ago
About the Role
We are seeking a highly skilled Account Collector to join our team at Long & McQuade Limited. This is a full-time opportunity that requires excellent communication and organizational skills.
Key Responsibilities:
- Collect accounts receivable, outstanding rentals, and bad debts
- Approve credits for term and balance forward accounts
- Process credit approvals for consumer and commercial account rentals
- Assist customers with account inquiries and rent-related issues
- Locate new contact information for credit customers
- Maintain accurate records of account activities
- Register accounts through the Personal Property Registry
- Analyze Equifax reports and apply their criteria
- Collaborate with Small Claims Courts system
- Provide regular status updates to the Store Manager and Account Services Regional Manager
Requirements and Qualifications
- Must be detail-oriented and possess strong analytical skills
- Able to work effectively in a fast-paced environment
- Excellent interpersonal, communication, and negotiation skills
- Possess high-level customer service skills
- Organized and efficient with time management
- Able to take initiative and work independently
- Take ownership of tasks and follow them through to resolution
- Familiarity with Microsoft Office (Excel, Word, Outlook)
- Experience in consumer credit and collections an asset
Compensation and Benefits
The estimated salary for this position is $60,000 - $80,000 per year, depending on experience. We offer a comprehensive benefits package, including health and dental insurance, RRSP matching, and paid time off.
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