Retail Operations Manager

4 days ago


London, Greater London, United Kingdom Blank Street, Inc. Full time

Looking for a talented General Manager to lead our team in London, Greater London. As a key member of the Blank Street, Inc. team, you will be responsible for managing the day-to-day operations of our coffee shops, ensuring exceptional customer service, and driving sales growth.

About the Role

The ideal candidate will have 3-4 years of experience leading operations in high-growth hospitality/consumer brands, with a proven track record of scaling and managing hospitality teams. You will be responsible for maintaining elite operating standards across your locations, managing schedules and timeliness of team members, and implementing systems to avoid wastage of product. Additionally, you will need to ensure all proper measures are in place to achieve the correct handling of product to retain its freshness and quality.

We offer a competitive salary of £55,000 - £65,000 per annum, depending on experience, plus benefits including private health care, discounted gym membership, well-being benefits, paid time off, and a whole lot of Blank Street swag & coffee.



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