Communication Strategy Lead

2 days ago


London, Greater London, United Kingdom Metro Bank Plc Full time
Job Summary

We are seeking a highly experienced External Communications professional to lead our media and public affairs strategy, developing and implementing integrated communications plans that drive confidence, understanding, and awareness of Metro Bank's brand.

About the Role
  1. As Head of External Communications, you will be accountable for Metro Bank's media relations, stakeholder engagement, and public affairs, ensuring seamless alignment with corporate objectives and priorities.
  2. You will craft compelling stories to elevate Metro Bank's profile, protecting its reputation while promoting its expertise and values.
  3. Develop and execute proactive external communication strategies linked to internal comms and marketing initiatives, fostering joined-up thinking across channels to amplify key messages.
  4. Promote Metro Bank's services and thought leadership through innovative storytelling, news hooks, and campaign opportunities.
  5. Create programmes of activity and campaigns that support corporate, commercial, and operational objectives.
  6. Provide strategic counsel to the CEO, Chairman, and Executive Committee, building lasting relationships across the business and staying abreast of critical issues.
  7. Collaborate with the Chief People Officer to coordinate ESG efforts, particularly social and sustainability content and actions.
  8. Act as primary external spokesperson for Metro Bank during crises, leading on media and external crisis communication activities.


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