Scheduling Coordinator

4 weeks ago


Telford, Telford and Wrekin, United Kingdom City and County Healthcare Group Ltd Full time

About Us

City and County Healthcare Group Ltd is a dynamic organization that values diversity and inclusivity. We're committed to creating a work environment that fosters growth, innovation, and teamwork.

Job Summary

We're seeking a highly skilled Scheduling Coordinator to join our team. As a key member of our operations team, you will provide exceptional customer service to our clients and staff, ensuring that calls are handled promptly and efficiently.

Key Responsibilities

  1. Provide a professional out-of-hours telephone service to our clients and staff.
  2. Ensure that calls are dealt with promptly and in an efficient manner.
  3. Escalate all medical emergencies when required.
  4. Investigate and collate information as necessary.

Requirements

To succeed in this role, you must be able to multitask, work under pressure, and meet tight deadlines while maintaining accuracy and attention to detail. Excellent interpersonal skills and the ability to liaise with clients and staff are essential.



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