Executive Service Host
3 days ago
Hotel Du Vin
">We are a hospitality group that prides itself on delivering exceptional customer experiences. Our restaurants, located in various locations across the country, offer an unparalleled dining experience.
The role of Dining Experience Specialist is to provide a seamless and memorable experience for our guests. This includes managing the front of house operations, communicating effectively with the kitchen team, and ensuring that every guest feels valued and cared for.
We are looking for an individual who possesses excellent communication skills, a passion for delivering exceptional customer service, and the ability to work well under pressure.
Key Responsibilities:
- Manage front of house operations, including supervising staff and coordinating events.
- Communicate effectively with the kitchen team to ensure smooth service delivery.
- Maintain high standards of customer service, responding promptly to guest queries and concerns.
Requirements:
- A minimum of 2 years' experience in a similar role, preferably within the hospitality industry.
- Excellent communication and interpersonal skills.
- Able to work well under pressure and maintain composure in challenging situations.
Benefits:
- A competitive salary of £22,000 - £28,000 per annum.
- Ongoing training and development opportunities.
- Access to discounted room rates at our hotels.
- A range of benefits, including cycle-to-work scheme and healthcare cash plans.
About Us:
We are committed to creating a sustainable future through our Sustainability Goals, which include 100% renewable energy generation, minimum 70% waste recycling, chemical-free cleaning systems, and eco-friendly kitchen systems.
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