Customer Service Ambassador

7 hours ago


Cheltenham, Gloucestershire, United Kingdom i2i Recruitment Full time

Do you want to take your customer service skills to the next level in the automotive industry? i2i Recruitment is seeking a skilled Reception Host to work in their prestigious offices showroom based in Cheltenham.

In this role, you will be the first point of contact for all walk-in customers and assist the brand manager in providing exceptional experiences. To succeed in this position, you will need prior experience using systems and general administration, as well as outstanding customer service experience.

The ideal candidate will have excellent communication skills, both written and verbal, and be confident in using Microsoft packages. They will also be able to develop a comprehensive understanding of the brand and nurture relationships with customers.

Job Overview:

  • Work in a fast-paced office environment
  • Provide exceptional customer experiences
  • Develop a comprehensive understanding of the brand
  • Nurture relationships with customers
  • Allocate sales leads to Sales Executives
  • Complete daily reports
  • Complete all administrative tasks

Requirements:

  • Prior experience using systems and general administration is essential
  • Have outstanding customer service experience
  • Strong attention to detail
  • Excellent communication skills - both written and verbal
  • Confident user of Microsoft packages

The estimated salary for this role is around £11.44 per hour. We encourage motivated individuals to apply for this exciting opportunity.



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