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Retail Administration Assistant

4 weeks ago

Exeter, Devon, United Kingdom Royal Devon and Exeter NHS Foundation Trust Full time

About the Role

The Royal Devon and Exeter NHS Foundation Trust is seeking a highly organized and detail-oriented Retail Administration Assistant to join their team. As a key member of the administration team, you will be responsible for providing daily till reconciliation, maintaining accurate records of cash, card, and meal voucher transactions, and banking all cash. You will also be responsible for managing the ordering and control of bulk change.

Key Responsibilities

  • Manage and maintain accurate store records, including inventory, sales reports, and staff hospitality orders.
  • Assist in the processing of invoices, purchase orders, and other financial documentation.
  • Handle customer inquiries via phone, email, and in-person, and direct them to the appropriate departments when necessary.
  • Support the store management team in coordinating promotional activities and store events.
  • Assist with stock management, including monitoring inventory levels, conducting stock counts, and placing reorders as required.
  • Prepare daily, weekly, and monthly sales and performance reports for management review.
  • Ensure compliance with company policies, procedures, and health & safety regulations.

Requirements

  • Strong organizational skills and attention to detail, with experience in retail administration (preferred but not essential—training will be provided).
  • Excellent communication skills, both verbal and written.
  • Proficient with Microsoft Office (Word, Excel, Outlook) and comfortable using retail management software.
  • Proactive and able to multitask effectively in a fast-paced retail environment.
  • Customer-focused attitude and a willingness to support various store activities.

About Us

The Royal Devon and Exeter NHS Foundation Trust is a leading healthcare provider in the UK, with a workforce of over 10,000 staff members. We deliver a wide range of emergency, specialist, and general medical services through our two acute hospitals and various community settings. Our state-of-the-art equipment, leading technologies, and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Benefits

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family-friendly policies. You will benefit from access to our own comprehensive occupational health services, including counseling, onsite wellbeing activities, and groups. We will work together to maintain a culture that develops and supports you and your team.