Hotel Host Professional

14 hours ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Crystalbrook Collection Full time

Compensation Package:

We offer a competitive salary of AU$70,000 - AU$85,000 per annum, reflecting the estimated salary based on the location and job requirements.

Job Description:

  • Company Overview: Crystalbrook Collection is an award-winning hotel development and management company with a growing portfolio of luxury hotels across NSW and QLD.
  • Job Summary: We seek an experienced Curator to deliver exceptional customer experiences, collaborate with teams, and contribute to our company's growth.
  • Key Responsibilities: Anticipating and attending to guest queries, checking guests in and out, processing transactions, collaborating with departments, and adapting to busy rosters.
  • Requirements: Previous guest service experience, logical problem-solving skills, empathy, proficiency in Opera PMS, manual driver's licence, and familiarity with Newcastle and the wider Hunter region.

Benefits:

  • AU$70,000 - AU$85,000 per annum salary, depending on experience.
  • Market leading 50% F&B discount.
  • $99 room rates and generous friends and family discounts.
  • Lifestyle benefits including extra leave and earth advocacy days.
  • Green future commitment to sustainability practices.
  • Dedicated Internal Mobility Programme and reward scheme.
  • Online learning and career enhancement opportunities.
  • Personalised employee support network.


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