Hotel Operations Director
6 days ago
About the Role:
We are seeking a highly experienced and skilled Hotel Operations Manager to join our team at De Vere Horsley Estate in Surrey.
Key Responsibilities:
- Oversee the smooth operation of the hotel, ensuring exceptional service delivery and high standards across all departments.
- Lead a team of direct reports, including Restaurant, Bars, Conference & Banqueting Managers, Head Housekeeper, Front Office Manager & Guest Relations Manager.
- Focus on Food & Beverage, Events & Housekeeping service delivery, as well as payroll and recruitment.
- Collaborate with the General Manager to drive business growth and development.
About You:
- Proven experience in a large hotel or events venue, overseeing food, beverage, conference & events.
- Excellent communication and leadership skills, with the ability to motivate and develop a team.
- Service-oriented approach, with a passion for high standards and experience in coaching, developing and training team members.
- Organized, flexible and able to work well under pressure.
Benefits:
- Competitive salary of £55,000 per annum, plus 20% performance-related bonus scheme.
- BUPA Private Medical Insurance, with discounted family memberships.
- Enhanced Company Pension Scheme.
- Free meals and 33 days holiday per year.
- Annual complimentary 2-night stay with dinner in a De Vere property, plus additional monetary rewards for reaching long service milestones.
- Exclusive perks, including £50 colleague rates for overnight stays at De Vere properties and 50% discount on Food & Beverage.
- Access to our Apprenticeship programmes and study support.
- Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support.
- Company Life Assurance scheme, ensuring financial security for your loved ones.
- Monthly colleague recognition programme, You Are DeVere, culminating in an annual colleague recognition event.
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