Night Porter
2 months ago
Job Summary:
We are seeking a Night Porter to join our Hotel team at De Vere Horsley Estate in Surrey. As a Night Porter, you will be responsible for ensuring the hotel is secure, clean, and safe for our guests during the night shift.
Key Responsibilities:
- Conduct regular checks and walk rounds of all areas of the hotel to ensure standards of cleanliness, safety, and security are maintained.
- Assist with setting up conference meeting rooms and coffee stations.
- Work collaboratively with the Nights team and events team members to ensure a smooth operation.
- Provide excellent customer service to our guests, responding to their needs and concerns in a professional and courteous manner.
Requirements:
- Previous experience in a customer service role or similar environment.
- Ability to work independently and as part of a team.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours, including nights and weekends.
Benefits:
- Competitive hourly rate of £12.48.
- Free meals on duty in our colleague dining facilities.
- Complimentary use of the Leisure Club facilities.
- Annual complimentary 2-night stay with dinner at a De Vere Hotel.
- Additional monetary rewards for reaching long service milestones.
- Exclusive perks with our £50 colleague rates for overnight stays at De Vere properties.
- 28 days holiday each year (increasing annually up to 33 days).
- Access to our Apprenticeship programmes and study support.
- Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support.
- Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
- Monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event.
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