Employee Relations Manager

3 weeks ago


London, Greater London, United Kingdom FTI Consulting, Inc Full time

The Employee Relations Manager will report into the VP of Talent, Diversity & Inclusion and work closely with regional HR and internal and external legal counsel as well as coaches and employees. This role will collaborate with relevant stakeholders to effectively manage and resolve employee relations matters on behalf of the company, including resolution of nuanced ER cases, in a fast-paced and complex matrix environment.

The successful candidate will help influence people practices which develop and maintain positive working relationships between the Firm and its people.

Key Responsibilities

  • Work directly with employees, coaches, and the Global Employee Relations COE, lead ER casework and resolve disputes including disciplinary, grievances, sensitive performance management issues, involuntary separations, etc.
  • Independently conduct employee relations investigations in a proactive, timely, thorough, and impartial manner, including clear and organized documentation and recommendations aligned with FTI's policy, applicable law, and best practice.
  • Partner closely with legal, external counsel, and Generalist team to provide consultation on employment law and HR policy-related topics and participate in negotiation with employee councils.
  • Provide technical advice and support to Business Leaders and Generalist team through the stages of ER cases ensuring consistency of application of HR policies, processes, and practices minimizing the exposure to employment-related litigation.
  • Keep appraised of changes and developments of upcoming employment legislation changes that may have implications on policy or contractual arrangements and highlight key changes to vice ER VP and EMEA MD, EMEA HR team, and to managers, supervisors, and employees as relevant.
  • Provide regional perspectives on global policy initiatives including local requirements to adapt policy to assigned area.
  • Track and report on issues and trends, providing management information to support strategy and HRBP intervention.
  • Support and enhance ER capability amongst coaches through knowledge building, coaching, and the development of effective tools and guidelines, including best employee relations practices and strategies for managing their teams.
  • Analyse information and data necessary to define and discern cost and policy implications of negotiations and disputes.
  • Act as a culture enabler influencing and supporting leaders on key focus areas such as diversity & inclusion, flexibility, and career coaching and sponsorship.
  • Develop the EMEA People Policies and training as needed.
  • Prepare and maintain HR reporting and metrics for EMEA HR and leadership.


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