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Pre-Sales Solutions Specialist
2 months ago
About the Role:
The FinTop Consulting team is seeking a highly skilled and driven Technical Pre-Sales professional to join their team. As the technical advocate for Europe, this role is pivotal in representing and promoting the company's products and services. The successful candidate will offer technical expertise, conduct product demonstrations, assist in crafting sales strategies, and manage customer interactions during and after implementation. A strong technical foundation paired with outstanding communication and presentation skills is essential. The role reports directly to the COO.
Key Responsibilities:
- Deliver Compelling Product Demonstrations: Showcase the company's products and services to prospective clients, highlighting their features and benefits.
- Partner with Sales Teams: Collaborate with sales teams to craft effective sales strategies and proposals that meet customer needs.
- Offer Expert Technical Guidance: Provide technical expertise and support throughout the sales process, ensuring customers receive tailored solutions.
- Assess Client Needs: Evaluate customer requirements to provide solutions that address their specific needs.
- Oversee Post-Sales Activities: Manage solution implementation and ensure customer satisfaction for a designated customer segment.
- Handle RFPs: Manage the Request for Proposal process and respond to customer inquiries.
- Contribute to Technical Documentation: Assist in creating technical documentation and sales collateral that showcases the company's products and services.
- Upsell and Cross-Sell Opportunities: Identify and capitalize on opportunities to upsell and cross-sell products and services.
- Advanced Customer Support: Provide advanced support to customers during European business hours, representing approximately 15% of the role's responsibilities in the short term.
Additional Benefits:
- Exceptional growth prospects in the global payments technology sector.
- A flexible and cooperative work environment.
- An attractive salary package.
- An Employee Stock Options Plan.
- A performance-based discretionary bonus.
- A medical benefits allowance.
- The provision of a laptop and accessories.
