Sales Support Supervisor
3 weeks ago
We are seeking a talented Retail Customer Care Manager to join our team at Job Solutions Ltd.
The ideal candidate will have experience in retail customer service and be able to effectively manage a team of staff to deliver exceptional customer experiences.
This is a permanent, full-time position located in Bridgwater, Somerset, with a competitive salary of around £35,000 per annum.
Key Responsibilities:- To lead and manage a team of retail customer care staff to achieve excellent customer satisfaction ratings.
- To develop and implement effective customer service strategies to drive business growth and revenue.
- To work closely with the Head of Customer Care to ensure that all customer complaints are handled efficiently and effectively.
- A minimum of 2 years' experience in retail customer service or a related field.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Ability to work independently and as part of a team, with a flexible approach to working hours.
- Competitive salary of around £35,000 per annum.
- Opportunities for career development and progression within the company.
- A supportive and dynamic work environment.
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