Senior Payments Manager
3 weeks ago
Job Summary:
Kennedy Pearce Consulting is seeking a highly experienced Senior Payments Manager to lead our Payment Operations team in delivering strategic change to the payments team. As a key member of our team, you will be responsible for ensuring the accurate and timely processing of payments to partner banks and end clients.
Key Responsibilities:
• Ensure the accurate and timely processing of payments to partner banks and end clients.
• Accurately process internal transactions between virtual and transactional accounts.
• Manage the team day-to-day work, ensuring any risks are escalated to the Head of Cash and Head of Payments.
• Ensure teams' errors are kept to a minimum and SLAs are always adhered to.
• Mentor the payments team and encourage a team culture of knowledge sharing and cross-training.
• Drive operational change and improvements.
• Update procedures and implement new processes for new products.
• Review manual reconciliations daily to align platform and client account balances.
• Identify and rectify issues, with further root cause analysis to provide feedback on training, process changes, or technical development to prevent future errors.
• Check team members' payment entries, interest, and platform-generated entries for accuracy prior to processing.
• Monitor and allocate teams' workload, adapting where requirements rise.
• Compile and allocate interest, fees, and other transactions to the Insignis platform.
• Report to line manager weekly MI, errors, and issues, SLA breaches.
• Help identify process and technology changes to benefit processes, team, and bank relationships.
• Mentor and guide team members in internal procedures and personal development.
Requirements:
• 5-10 years' experience working in a bank managing a payments team.
• Processing of payments, Faster Payments, CHAPS, Currency Payments.
• Knowledge of interest rates, calculations, and process changes.
• Understanding of MS Excel and manual Excel reconciliations.
• Good knowledge of the clearing and settlement cycles for UK domestic payment schemes.
• Understanding of PSR/PSD2 rules.
• Changes required for Financial Services firms to comply with APP rules and CoP.
About Us:
Kennedy Pearce Consulting is a leading recruitment agency specializing in the fintech industry. We are passionate about connecting talented professionals with exciting opportunities in the payments sector. If you are a motivated and experienced payments professional looking for a new challenge, we would love to hear from you.
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