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Cafm Administrator
3 months ago
**Responsibilities**
Admin & Reporting: Ensure all necessary tasks are scheduled, once complete ensure all paperwork is managed and the Clients are up to date with PPM and reactive tasks
Meetings: Attend where necessary and take responsibility for appropriate actions - at client meetings, working closely with the service delivery team and other colleagues to resolve requests and issues as quickly and efficiently as possible.
CAFM Performance: take ownership of the system, advise the operational team where improvements can be made to ensure the Department is working effectively.
Commercial Aspects: Work closely with the commercial team and contract manager to gain a full understanding of the contractual obligations from ourselves and the customer.
Invoicing: Carry out invoicing processes in line with contractual payment terms to ensure all chargeable works carried out are captured and submitted for invoicing in a timely and accurate manner.
Customer Service: Deliver exceptional service standards to meet client & service partner expectations and ensure all operational difficulties are resolved with the supporting management team.
Communication: Communicate closely, share information and updates regularly with all team members, the client and end users to support the drive for service improvement across the department.
Learning & Development: Take responsibility for your own learning and development activities supported by your line manager and the Performance & Development Review.
**Essential Experience**
A minimum of 2 years’ experience within a CAFM Systems preferably Concept Evolution
Maths & English GCSE Grade C or above or equivalent.
Strong financial understanding.
Ability to analyse data and trends.
Ability to work in a fast paced environment.
Good computer skills including all Microsoft programmes and bespoke web based platforms.
Exceptional levels of customer service.
A minimum of 2 years’ experience within a CAFM Systems preferably Concept Evolution
Maths & English GCSE Grade C or above or equivalent.
Strong financial understanding.
Ability to analyse data and trends.
Ability to work in a fast paced environment.
Good computer skills including all Microsoft programmes and bespoke web based platforms.
Exceptional levels of customer service.
Good levels of written and spoken English.
Excellent communication skills.
**Salary**: From £22,000.00 per year
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
**Experience**:
- system administration: 1 year (preferred)
Ability to Commute:
- Over (required)
Ability to Relocate:
- Over: Relocate before starting work (required)
Work Location: In person
Reference ID: CAFMAdmin