Cafm Administrator

**Responsibilities**

Admin & Reporting: Ensure all necessary tasks are scheduled, once complete ensure all paperwork is managed and the Clients are up to date with PPM and reactive tasks

Meetings: Attend where necessary and take responsibility for appropriate actions - at client meetings, working closely with the service delivery team and other colleagues to resolve requests and issues as quickly and efficiently as possible.

CAFM Performance: take ownership of the system, advise the operational team where improvements can be made to ensure the Department is working effectively.

Commercial Aspects: Work closely with the commercial team and contract manager to gain a full understanding of the contractual obligations from ourselves and the customer.

Invoicing: Carry out invoicing processes in line with contractual payment terms to ensure all chargeable works carried out are captured and submitted for invoicing in a timely and accurate manner.

Customer Service: Deliver exceptional service standards to meet client & service partner expectations and ensure all operational difficulties are resolved with the supporting management team.

Communication: Communicate closely, share information and updates regularly with all team members, the client and end users to support the drive for service improvement across the department.

Learning & Development: Take responsibility for your own learning and development activities supported by your line manager and the Performance & Development Review.

**Essential Experience**

A minimum of 2 years’ experience within a CAFM Systems preferably Concept Evolution

Maths & English GCSE Grade C or above or equivalent.

Strong financial understanding.

Ability to analyse data and trends.

Ability to work in a fast paced environment.

Good computer skills including all Microsoft programmes and bespoke web based platforms.

Exceptional levels of customer service.

A minimum of 2 years’ experience within a CAFM Systems preferably Concept Evolution

Maths & English GCSE Grade C or above or equivalent.

Strong financial understanding.

Ability to analyse data and trends.

Ability to work in a fast paced environment.

Good computer skills including all Microsoft programmes and bespoke web based platforms.

Exceptional levels of customer service.

Good levels of written and spoken English.

Excellent communication skills.

**Salary**: From £22,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Experience**:

- system administration: 1 year (preferred)

Ability to Commute:

- Over (required)

Ability to Relocate:

- Over: Relocate before starting work (required)

Work Location: In person

Reference ID: CAFMAdmin