Renewable Energy Support Professional

1 day ago


Brighton, Brighton and Hove, United Kingdom Octopus Energy Full time
Reneuable Energy Support Professional

We are seeking a highly motivated Renewable Energy Support Professional to join our team at Octopus Energy. As a key member of our customer support department, you will play a vital role in ensuring the successful transition of customers into our renewable energy solutions.

Estimated Salary: £22,000 - £32,000 per annum.

Key Responsibilities:

  • PROVIDE PRODUCT TRAINING AND SUPPORT TO CUSTOMERS, ENSURING THEY FULLY UNDERSTAND OUR RENEWABLE ENERGY SOLUTIONS.
  • COACH AND DEVELOP COLLEAGUES TO ENSURE THEY HAVE THE SKILLS AND KNOWLEDGE REQUIRED TO DELIVER EXCEPTIONAL CUSTOMER EXPERIENCE.
  • CONTRIBUTE TO THE DEVELOPMENT OF NEW PROCEDURES AND POLICIES TO ENSURE CONTINUOUS GROWTH AND EXCELLENCE.

About Us

Octopus Energy is a leading player in the global renewable energy market. We're driven by a passion for innovation and a commitment to delivering exceptional results. Join our team and become part of a dynamic organization that values excellence and continuous growth.

Our Values

  • EMPATHY AND UNDERSTANDING ARE KEY TO DELIVERING EXCEPTIONAL CUSTOMER EXPERIENCE.
  • WE BELIEVE IN THE POWER OF TEAMWORK AND COLLABORATION TO DRIVE BUSINESS SUCCESS.
  • INNOVATION AND PROBLEM-SOLVING ARE ESSENTIAL TO OUR CONTINUOUS GROWTH AND EXCELLENCE.


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