Sales Team Leader
2 weeks ago
We're driving the global renewable energy revolution, and we need an experienced Sales Team Leader to join our mission.
As a Sales Team Leader at Octopus Energy, you'll be responsible for managing a frontline sales team, working directly with domestic customers to bring Low Carbon Energy Products to the masses.
Your team will be the face and voice of Octopus Energy Services, advising and supporting customers throughout their journey towards getting Solar Panels installed at their property.
We're looking for people with a genuine passion for team development and coaching, an interest in sustainability, and a passion for bringing the real benefits of our offer to life.
Key Responsibilities:- Manage your sales team to identify and win new business with customers
- Distribute and manage sales leads across the team and ensure timely handling
- Develop sales pipelines with customers - from lead through to delivery, meeting (and ideally exceeding) targets set
- Implement a performance management culture and routine within the team, including regular 1:1s, coaching, setting objectives, and providing feedback
- Recruit and grow your team for success
- Forecast team performance
- Ensure outstanding customer service, recording customer satisfaction, and sharing best practice measures
- Support the team in promoting new products
- Collaborate with other sales team managers to share best practices and drive consistent performance
- Proven track record of managing a B2C internal (phone-based) team
- Ruthless focus on performance development, team management, and continuous improvement
- Previous sales management experience within a B2C consultative environment, with a passion for energy technology and decarbonisation
- A focus on the customer, with a passion for going above and beyond
- An ability to show a completer finisher mentality and understanding of processes
- An entrepreneurial mindset, able to adjust to change and keep up with a fast-moving business
- Develop a base technical product knowledge to support customers navigating low carbon energy use
- An interest in Solar is ideal, but not essential
If you're passionate about team development and sustainability, we'd love to hear from you.
We want to ensure you have the tools and environment to unleash your potential. Need any specific accommodations? Let us know, and we'll do our best to customise your interview process.
We're an equal opportunity employer, committed to providing equal opportunities, an inclusive work environment, and fairness for everyone. Our people are our strongest asset, and we celebrate the unique skills and perspectives that drive our success.
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