Front Desk Operations Manager

3 days ago


London, Greater London, United Kingdom ME London Full time

About ME London Hotel

Located in the heart of London, ME London Hotel is a vibrant destination that combines culture, lifestyle, and community. Our team is passionate about delivering exceptional experiences to our guests, and we're looking for a skilled Reception Supervisor to join us.

The successful candidate will be responsible for overseeing front desk operations, ensuring seamless check-in and check-out processes, and providing top-notch customer service to our valued guests.

Salary Information:

We offer a competitive salary of £40,000 per annum, commensurate with experience. This figure may vary depending on qualifications and performance.

Job Description:

We are seeking an experienced Reception Supervisor to manage the front desk team, coordinate room assignments, and handle guest inquiries. The ideal candidate will possess excellent communication skills, a strong work ethic, and a passion for delivering outstanding customer service.

Required Skills and Qualifications:

  • 2+ years of experience in a hospitality or customer service role
  • Degree in Hospitality, Business Administration, or related field
  • Excellent communication and interpersonal skills

Benefits:

We offer a comprehensive benefits package, including:

  • Competitive salary
  • Ongoing training and development opportunities
  • Pension scheme

About Us:

At ME London Hotel, we're committed to creating unforgettable experiences for our guests. If you're passionate about delivering exceptional service and have a flair for the hospitality industry, we'd love to hear from you.


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