Front of House Representative

1 week ago


London, Greater London, United Kingdom Ward Security Limited Full time

Job Title: Front of House Representative

Hourly Rate: £24 per hour

Shift Pattern: Monday to Friday, 07:00 to 19:00

About the Role:

This position is perfect for those with excellent customer service skills who can provide a warm welcome to our staff and visitors.

Key Responsibilities:

  • Act as a point of contact and information centre for staff and visitors.
  • Provide clear and concise information in person and over the phone or via email.
  • Be vigilant to Health and Safety risks.
Requirements:

To be successful in this role you will need to have:

  • A valid SIA licence.
  • Good customer service and communication skills.
  • Proven work experience as a Receptionist, Front of the House Officer, or similar role (minimum 1 year).
  • Professional attitude and appearance.
  • Ability to deliver succinct and clear verbal and written reports.
  • Resourceful and proactive when issues arise.
  • Excellent organizational skills.
  • Experience within a Corporate Security environment (minimum 1 year).
  • Surveillance skills and detail orientation.
  • 5-year checkable work history.
  • IT literacy - ability to operate detecting systems and emergency equipment.
About Us:

Ward Security Limited: We provide security services solutions to a range of UK businesses. Our services include CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems, and more.

Our Benefits: Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. Opportunities through our in-house Training Academy, Leadership Development Programme, online eLearning, and development programmes for career progression. Reward membership, inclusive culture, Mental Health Team, Wellbeing Platform, Diversity Champion & International Inclusion Awards, MIND Workplace Wellbeing Silver Award holder, and Employee Assistance Programme.

We offer a competitive hourly rate of £24, reflecting the importance we place on this role within our organisation.



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