Care Services Team Coordinator
3 weeks ago
**Role Summary:**
Join our dedicated team as a Care Team Supervisor and take on a challenging yet rewarding role. As a key member of our care services team, you will be responsible for managing daily operations, ensuring compliance, and providing exceptional care services to our clients.
Responsibilities:
- Manage care worker annual leave and absences, ensuring continuity of service delivery.
- Provide comprehensive briefings to care workers on client needs and updates.
- Drive recruitment initiatives and participate in hiring new care workers.
- Facilitate regular team meetings, promoting collaboration and open communication.
- Implement a structured onboarding program for new care workers.
- Carry out field observations and support care workers in completing their care certificates.
- Maintain compliance with regulatory and contractual requirements.
- Organize engagement events to promote team cohesion and morale.
- Handle incidents and complaints, documenting and following up as required.
- Monitor care worker performance, conducting supervisions and appraisals.
- Address conduct or performance issues with HR advisor support.
- Undertake backup on-call duties as part of a planned rota.
Requirements:
You should have a strong background in care management, excellent communication skills, and a proven track record of motivating and leading high-performing teams. A passion for delivering exceptional care services and a commitment to excellence are essential for this role.
Salary:
We offer a competitive salary of £28,000 - £30,000 per annum, depending on experience.
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