Care Team Supervisor Leader
16 hours ago
We are seeking a dedicated individual to oversee our care team at Choices Home Care, ensuring seamless service delivery and exceptional care for our service users.
Job Summary:- This is a full-time role that requires strong leadership and management skills to lead a team of care workers.
- Annual Leave & Absences Management: Effectively manage care workers' annual leave and absences to ensure uninterrupted service delivery.
- Comprehensive Briefings: Provide care workers with detailed briefings on service users' needs and updates as their needs change.
- Recruitment & Hiring: Drive recruitment initiatives, actively participate in hiring new care workers, and conduct interviews to build a strong team.
- Team Meetings: Facilitate care team meetings both on-site and off-site to foster collaboration and support.
- Structured Onboarding: Develop and implement a structured onboarding programme for new care workers to ensure they are well-prepared and supported from day one.
- Field Observations: Conduct relevant observations in the field and support new care workers in completing their care certificates.
- Compliance Maintenance: Ensure care worker compliance with all regulatory and contractual requirements.
- Engagement Events: Organise and facilitate engagement events to promote team cohesion and morale.
- Incident Management: Handle incidents and complaints, completing necessary documentation and following up as required.
- Performance Monitoring: Monitor care workers' performance, conducting supervisions and appraisals in line with organisational policies.
- Conduct & Performance: Address any conduct or performance issues with HR advisor support.
- On-Call Duties: Participate in a planned on-call rota, supporting the centralised out-of-hours on-call service.
- Collaborative Planning: Work closely with the line manager, care scheduler, and colleagues to proactively plan for ongoing recruitment and resource needs.
- PPE Coordination: Ensure timely supply of PPE to care workers.
- Policy Knowledge: Maintain a working knowledge of relevant policies and procedures.
- Reporting & Development: Identify and report areas of concern, potential business development opportunities, quality compliance issues, and business-related prospects or threats to the line manager.
We believe in fostering a supportive and empowering work environment. We offer a competitive salary of £42,000 per annum, depending on experience, and opportunities for growth and development.
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