Network Infrastructure Specialist

3 days ago


Southampton, Southampton, United Kingdom BT Group Full time

Job Summary

As a Network Infrastructure Specialist at BT Group, you will play a critical role in designing, building, testing, and maintaining our global network infrastructure. This includes wireless, LAN, and SD-WAN networks and connectivity.

Key Responsibilities

  • Support the delivery of routine daily activities and be accountable for system design, build, testing, validation, maintenance, and ongoing support of all network infrastructure components.
  • Assist in the implementation of enhanced network technology that aligns to customers' strategic direction for enterprise and remote site connectivity.
  • Follow standards for global network infrastructure, including wireless, LAN, and SD-WAN networks and connectivity.
  • Support the installation, testing, and setup of new network hardware both physical and virtual (firewalls, routers, switching, monitoring) hardware and software.
  • Execute engineering efforts to ensure currency and supportability of networking technology.
  • Collate data, reports, and information supporting technology lifecycle planning, including contributing to the development of the technology roadmaps and Network Health Assessments.
  • Organize material and data for documentation, knowledge transfer, and training to successfully land new solutions into the support organization.
  • Undertake activities that contribute to the implementation of core and cloud infrastructure security to manage risks and exposure.
  • Support the implementation of ways to improve working processes within Network Engineering.

Requirements

  • Troubleshooting
  • Customer Service
  • Escalation Management
  • Continuous Improvement
  • Health & Safety
  • Network Delivery
  • Network Security
  • Network Testing
  • Network Configuration
  • Technical Documentation
  • Network Integration
  • Network Implementation
  • Requirements Management
  • Incident Management
  • Event Planning
  • Decision Making
  • Growth Mindset
  • Inclusive Leadership

Leadership Standards

  • Looking in:
    • Leading inclusively and Safely
      • I inspire and build trust through self-awareness, honesty, and integrity.
    • Owning outcomes
      • I take the right decisions that benefit the broader organization.
  • Looking out:
    • Delivering for the customer
      • I execute brilliantly on clear priorities that add value to our customers and the wider business.
    • Commercially savvy
      • I demonstrate strong commercial focus, bringing an external perspective to decision-making.
  • Looking to the future:
    • Growth mindset
      • I experiment and identify opportunities for growth for both myself and the organization.
    • Building for the future
      • I build diverse future-ready teams where all individuals can be at their best.


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