Operations and Process Excellence Lead
7 days ago
We are a global provider of investment, financial services and software for the financial services and healthcare industries, with a strong presence in 35 countries and over 20,000 employees.
Job Description: Operations and Process Excellence LeadThis critical role involves leading efforts to optimize and improve marketing operations, driving business value through process excellence, and collaborating closely with stakeholders across internal departments.
- Process Improvement: Lead initiatives to streamline marketing operations, eliminate inefficiencies, and enhance collaboration between teams.
- Technology Optimization: Oversee, optimize, and integrate the marketing technology stack to improve campaign execution and tracking.
- Database Management: Manage data flow throughout various marketing technology platforms to ensure consistent and accurate data is being provided to internal stakeholders.
- Documentation: Design, document, and communicate marketing operations processes to educate internal stakeholders and ensure consistency.
- Collaboration: Partner with Marketing, Sales Operations, Customer Success, IT, Business Development, and other teams to ensure seamless alignment and integration of marketing efforts.
Key Requirements: Strong analytical skills, excellent communication and interpersonal skills, working knowledge of data privacy regulations including GDPR, and a track record of success in process improvement and marketing operations.
What We Offer: $140,000 - $170,000 per year, depending on qualifications and experience.
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