Operational Excellence Lead
2 days ago
Join Oliver James Associates Ltd. as a Operational Excellence Lead and drive operational improvements that align with the business's long-term objectives.
We are seeking an experienced Operational Excellence Lead to spearhead strategically important initiatives, driving operational improvements across the organisation. This internal consulting role will have high visibility across all areas of the business, providing the opportunity to shape the future of the organisation.
The successful candidate will oversee the delivery of large-scale initiatives, working closely with cross-functional teams to ensure seamless coordination, effective information sharing, and the embedding of operational excellence. Your work will be critical in creating new ways of working and establishing processes that drive growth and efficiency.
This is an exciting opportunity to join our team at Oliver James Associates Ltd. and contribute to the development of the company's operational culture, ensuring continuous improvement is a key focus.
Key responsibilities include:
- Leading the delivery of initiatives aligned with the organisation's strategic objectives.
- Coordinating and collaborating with senior stakeholders across multiple departments, including IT, Finance, Underwriting, HR, and Operations.
- Defining the scope and approach of each initiative, ensuring operational excellence is at the heart of every project.
- Building and mobilising cross-functional teams to plan and deliver complex initiatives.
- Working closely with business stakeholders to agree on objectives and measure success.
- Facilitating workshops to document current-state processes, identify pain points, and develop innovative solutions.
- Designing and implementing future operating models and processes, creating compelling business cases and resolving stakeholder conflicts.
- Driving the seamless embedding of new processes and ways of working, ensuring teams are empowered for long-term success.
- Ownership of the timeline and ensuring initiatives stay on track, addressing obstacles as they arise.
- Holding key stakeholders accountable, tracking progress and ensuring clear communication across teams.
- Coaching and guiding teams through change, ensuring understanding and effective knowledge transfer.
- Providing regular updates on the progress of initiatives, delivering comprehensive reporting to senior leadership.
Estimated salary: £60,000 - £80,000 per annum, depending on experience.
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