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Customer Service Ambassador

2 months ago

Weymouth, Dorset, United Kingdom whitbread Full time

We're seeking a skilled Receptionist to provide exceptional customer service at our Weymouth Seafront Premier Inn. As a key member of our team, you'll be responsible for creating a warm and welcoming atmosphere for our guests.

Key Responsibilities:

  • Provide top-notch customer service to ensure a positive experience for our guests
  • Manage front desk operations, including check-ins, check-outs, and room assignments
  • Collaborate with the housekeeping team to ensure rooms are prepared to the highest standards
  • Process payments and handle guest inquiries in a professional and courteous manner

What We Offer:

  • A competitive hourly rate
  • A guaranteed number of hours per week, allowing you to plan your schedule with confidence
  • Opportunities for career growth and development within our company
  • A range of benefits, including a pension scheme and save-as-you-earn plan
  • Discounts on Premier Inn rooms and meals at Whitbread restaurants

About Us:

Whitbread is a leading hospitality company that values diversity and inclusion. We're committed to creating a workplace where everyone feels welcome and supported. If you're passionate about delivering exceptional customer service and have a passion for hospitality, we'd love to hear from you.