Learning & Development Director
1 month ago
Key Responsibilities:
• Leadership & Team Development: Provide leadership for the training team, with regular coaching sessions, performance observations, and structured feedback to support growth and skill advancement.
• Training & Upskilling Programs: Develop and conduct upskilling initiatives for Senior Trainers, Trainers, and Campaign Specialists, ensuring the delivery of relevant, high-quality learning experiences.
• Governance & Compliance: Implement and monitor governance standards across training programs, maintaining consistency through the Training Diary and Training Management Reports.
• Innovative Training Design: Redesign training materials to enhance engagement and align with evolving industry standards, ensuring training programs remain innovative and effective.
• Quality Assurance: Conduct monthly quality reviews, spot checks, and coaching sessions, using a RAG (Red, Amber, Green) status approach to maintain high training standards.
• Strategic Collaboration: Work with the L&OD Business Partner on bid design and support campaign launches, pilot programs, and continuous improvement processes.
• Administration & Coordination: Oversee attendance reporting, manage voicemails, and coordinate with Logistics to ensure accurate and timely reporting.
Why This Role Matters:
This role offers an opportunity to make a tangible impact by elevating training capabilities across the organisation. You will play a vital role in fostering an environment of growth, innovation, and continuous learning, with direct influence on employee development and career advancement.
Requirements:
We seek a proactive leader with a strong foundation in learning and development, capable of assessing and enhancing training effectiveness and promoting a high standard of excellence. The ideal candidate will thrive in an environment focused on professional growth and continuous improvement.
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