Experienced Front of House Professional
3 days ago
Total Facilities Recruitment Limited is a leading provider of high-profile reception services in Bristol. Our client's site is a hub for successful businesses, and we are seeking a talented individual to join our front of house team as a part-time receptionist.
The ideal candidate will possess excellent communication skills, a professional demeanor, and a passion for delivering exceptional customer service.
Estimated Salary: £13-15 per hour.
Job Description:
We are looking for an experienced and motivated receptionist to work on a part-time basis at our client's high-profile site in Bristol. As the main point of contact for clients, tenants, and colleagues, you will be responsible for providing a 5-star service, ensuring incoming visitors receive a warm welcome, and assisting with queries and issues.
Responsibilities include:
- Welcoming tenants and guests and ensuring a five-star service is delivered.
- Answering calls and emails promptly and accordingly.
- Dealing with queries from occupiers and guests and assisting in resolving issues.
- Signing in visitors and helping with directions.
- Accompanying tenants and guests to available hot desks and meeting rooms.
- Booking, preparing, and clearing meeting rooms.
- Reporting relevant information and issues to the Front of House Manager and designated Facilities Management team.
- Maintaining the front of house area, replenishing stock in kitchens, and ensuring areas are tidy.
Required Skills and Qualifications:
To succeed in this role, you should have customer-facing experience in hotels, restaurants, corporate environments, airlines, or marketing/events. You must also possess excellent communication skills, a friendly and professional personality, and a keen sense of attention to detail.
Additional requirements include owning a black/navy suit, white shirt, and black court shoes (tie for males) to maintain a polished appearance.
Bristol is a vibrant city located in the southwest of England, known for its rich history, cultural attractions, and stunning architecture. The location offers easy access to public transport, making it an ideal place to live and work.
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