Front of House Operations Lead

2 days ago


Bristol, Bristol, United Kingdom Slim Chickens Full time
Exceptional Service Starts Here

Are you passionate about providing exceptional customer service and creating memorable dining experiences? Do you thrive in a fast-paced, vibrant environment and love leading a team? Slim Chickens is searching for a dynamic Front of House Supervisor to join our growing family.

About the Job:

  • Supervise and coordinate front-of-house operations to ensure seamless service and high standards of customer satisfaction.
  • Lead, mentor, and motivate the front-of-house team to deliver outstanding dining experiences and maintain a welcoming atmosphere.
  • Manage guest relations, handle any issues, and ensure customer satisfaction through effective communication and problem-solving skills.
  • Assist with staff training and development to uphold our brand standards and create a positive work environment.
  • Support the management team in driving sales and achieving business goals by analyzing performance data and implementing strategies for improvement.

Your Qualifications:

  • A proven track record of success in a supervisory role within a restaurant or similar fast-paced environment.
  • A natural leader with excellent communication and interpersonal skills, able to inspire and guide a team.
  • A passion for hospitality and delivering top-notch service, with a focus on creating memorable dining experiences.
  • Strong organizational abilities and attention to detail, with the ability to stay calm and efficient under pressure.
  • Flexibility to work various shifts, including weekends and bank holidays, with a willingness to adapt to changing circumstances.

Our Benefits:

  • An estimated salary of £25,000 - £30,000 per annum, depending on experience.
  • A comprehensive benefits package, including 50% off total bill for you and 5 friends across all our brands, exclusive discounts on online and high-street retailers, and access to free mortgage advice and our Financial & Wellbeing Centre.
  • Opportunities for career advancement and growth within our diverse brand portfolio, with a commitment to employee development and training.
  • A collaborative and supportive work environment, with a focus on teamwork and open communication.


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