Front of House Management Professional

7 days ago


Bristol, Bristol, United Kingdom Thomas Franks Ltd. Full time

We are looking for an experienced and motivated Front of House Manager to join our team at Thomas Franks Ltd. in Bristol. As a key member of our operations team, you will be responsible for ensuring the smooth running of our catering services, maintaining high standards of customer service, and leading a team of FOH staff.

This is an exciting opportunity to take your career to the next level and progress into a managerial role. You will work closely with our Catering Manager to achieve business objectives, develop new skills, and contribute to the growth and success of our company.

The ideal candidate will have previous experience in a fast-paced catering environment, excellent leadership skills, and a passion for delivering exceptional customer service. If you are a motivated and ambitious individual who is looking for a new challenge, we encourage you to apply for this role.

Key Responsibilities:
  • Manage and lead a team of FOH staff to ensure high standards of customer service and food quality.
  • Ensure all FOH staff are attending for work at the correct time and wearing clean appropriate uniform at the commencement of their shift.
  • Monitor and maintain high standards of cleanliness and hygiene in the FOH area.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Work closely with the Catering Manager to achieve business objectives and drive sales growth.
About Us:

Thomas Franks Ltd. is a founder-led, fresh food catering business that prides itself on excellence and service delivered with individuality, passion, and style. We are committed to providing a positive and inclusive work environment that supports the growth and development of our employees.

If you are passionate about delivering exceptional customer service and leading a team of talented individuals, we encourage you to apply for this exciting opportunity.

What We Offer:
  • A competitive salary of £28,000 - £32,000 per annum, depending on experience.
  • A comprehensive benefits package, including free meals on duty, enhanced maternity/paternity leave, and a cycle-to-work scheme.
  • Ongoing training and development opportunities to support your career progression.
  • A collaborative and supportive work environment that values diversity and inclusion.


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