Customer Experience Manager

2 weeks ago


Chapeltown, United Kingdom Spicerhaart Full time
About Us

Spicerhaart is a leading estate agent in the UK, dedicated to providing excellent customer service. We are passionate about developing our people and creating a nurturing culture that enables staff to reach their full potential.

Job Overview

We are looking for a motivated Sales Consultant to join our team in Sheffield. As a key member of our Part Exchange & Group Clients team, you will be responsible for managing client relationships, delivering quick turnaround services, and maintaining high service standards.

Key Responsibilities
  • Manage multiple cases simultaneously and effectively communicate with stakeholders
  • Confidently deal with clients and customers from initial appraisal request stage
  • Take an active role in driving team success and maintaining high service standards
What You Need to Succeed
  • Demonstrable track record of success and knowledge within customer service
  • Possess excellent communication skills and ability to multitask
  • Hunger to earn and drive for results
What's On Offer

On Target Earnings of £28,000, comprising a basic salary of £21,500 and an uncapped commission scheme

Benefits
  • Dedicated training and coaching to support ongoing development
  • A chance to build on your career and gain more experience


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