Front Desk Coordinator

We are looking for a highly skilled Front Desk Coordinator to join our team at Fleetwood Urgent Treatment Centre.

This is an exciting opportunity to work in a dynamic and fast-paced environment, providing excellent customer service to patients and visitors. As a Front Desk Coordinator, you will be the first point of contact for our centre and play a vital role in ensuring that patients receive high-quality care.

The successful candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a team environment. They will also possess strong administrative skills, including data entry, record-keeping, and scheduling appointments.

Key Responsibilities:

• Provide exceptional customer service to patients, visitors, and healthcare professionals
• Manage the reception desk, responding to queries and resolving issues promptly
• Book appointments and manage patient records using our electronic systems
• Process paperwork and maintain accurate records
• Liaise with healthcare professionals to ensure smooth referrals and communication

Salary: £15.00 - £20.00 per hour (dependent on experience), paid weekly or bi-weekly.

What We Offer:

• A competitive salary and benefits package
• Opportunities for career development and training
• A supportive and collaborative team environment
• A chance to make a real difference in the lives of our patients

Fleetwood Urgent Treatment Centre is committed to delivering high-quality healthcare services to our community. As a Front Desk Coordinator, you will play a key role in helping us achieve this vision.