Rapid Response Coordinator

1 month ago


Bridgwater, Somerset, United Kingdom Somerset NHS Foundation Trust Full time
About the Role

The Rapid Response Co-ordinator will be responsible for the triaging of referrals, telephone calls, and the daily management of the Centre between the hours of 08:00-21:00 seven days a week. The successful candidate will act as an autonomous practitioner, within their boundaries of clinical practice, with the freedom to make clinical decisions based wholly on their experience, knowledge, and analytical skills used during the telephone triage and remote assessment process.

Main Responsibilities
  • Manage the effective coordination of the Centre
  • Lead the day-to-day management of the team as appropriate for the Centre
  • Assist in the leadership and development of staff in the team and act as a positive role model for more junior members of staff
  • Hold team meetings
  • Implement service development and transformation, including audits
  • Ensure all staff in the team act in accordance with Trust HR and other relevant policies, along with the appropriate professional code of conduct
  • Deputise for the line manager in their absence (Band 7)
  • Oversee safer staffing levels and decide when bank is required
About Us

Somerset NHS Foundation Trust offers a wide range of benefits, including flexible working, fantastic pension contributions, market-leading annual leave allowance, career progression, and regular conversations. We are proud to be part of the NHS, with a strong commitment to delivering high-quality patient care and improving health outcomes. Our team is dedicated to providing exceptional service and support to our patients, families, and staff.

Person Specification

The ideal candidate will have:

  • Relevant degree or equivalent qualification
  • Appropriately registered with the NMC or HPC as per post requirements
  • Evidence of continuing professional development
  • Demonstrable leadership experience, enabling the post holder to function at a Band 6 Level
  • Previous community experience with a good understanding of intermediate care

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