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Senior Technical Solutions Specialist

1 month ago

Dundee, Dundee City, United Kingdom N-able Full time
Unlock Your Potential with N-able

At N-able, we're not just building software - we're shaping the future of IT. As an Associate Applications Engineer, you'll be part of a dynamic team that's passionate about innovation and customer success.

Key Responsibilities:
  • Provide expert onboarding assistance for partners with complex implementations and migrations.
  • Identify and communicate opportunities to leverage the N-able platform and drive business growth.
  • Design and deliver custom solutions that meet partners' unique business and technical needs.
  • Utilize your knowledge of MSP and competitor products to aid customers in platform migrations and document interactions and project progress.
  • Stay up-to-date with Windows operating systems, file structure, registry, and event logs.
  • Develop skills in scripting, automation, networking, and virtualization.
  • Prior experience with Remote Monitoring and/or PSA solutions is a plus.
  • A technical degree is a valuable asset.
Purple Perks:
  • Comprehensive medical, dental, and vision coverage.
  • Generous PTO and observed holidays.
  • Employee Stock Purchase Program.
  • The Way We Work - our hybrid working model based on trust and flexibility.