Warehouse Operations Manager

3 weeks ago


Milton Keynes, Milton Keynes, United Kingdom H&M Group Full time
Job Title: Warehouse Team Leader

As a key member of our warehouse team, you will play a crucial role in ensuring the smooth operation of our outbound department. Your primary responsibility will be to lead and manage a team of warehouse staff, focusing on maximizing productivity, quality, and efficiency in line with our operational and sustainability standards.

Key Responsibilities:
  • Lead and manage a team of warehouse staff, ensuring they have the necessary tools and resources to perform their duties effectively.
  • Monitor and analyze logistics processes to identify areas for improvement and implement changes to increase efficiency and reduce costs.
  • Responsible for retail store allocation and replenishment, online picking, and shipping to meet customer expectations.
  • Ensure optimal product availability and picking, while maintaining a cost-efficient and sustainable operation.
  • Understand and utilize warehouse management systems to run daily operations effectively.
  • Conduct inventory counts and identify risks and issues in the daily DC outbound department, reporting to the outbound Department Manager.
  • Resolve identified risks and issues, and follow up on their resolution.
  • Responsible for conducting formal HR processes in line with company policy.
Requirements:
  • Good operational DC outbound experience, with a strong understanding of online and store operations.
  • Hands-on approach to workflow management and problem resolution.
  • Understanding of outbound processes and garment flow.
  • Good understanding of warehouse management systems.
  • Knowledgeable in operational outbound logistics standards and department sustainability targets.
  • Experience in formal HR processes.
  • Strong communication and coordination skills.
  • Holistic view with a visionary approach.
  • Ability to encourage collaboration, co-creation, and people development by empowering others.
  • Agile mindset with a positive attitude to change and meaningful growth.
  • Inclusive and empathetic towards others, while encouraging diversity.
  • Self-awareness, understanding your impact on others, and contribution to the whole group.
Additional Information:

This is a full-time permanent position, requiring flexibility to work any 5 days out of 7, including rotation of shift patterns 06:00-14:30 and 14:00-22:30. Premium rate of pay applies for any PM shift worked.

We offer attractive benefits and extensive development opportunities around the globe, including a staff discount card and inclusion in our H&M Incentive Program – HIP. Please note that local market benefits may differ.

H&M Group is committed to creating and maintaining inclusive, diverse, and equitable workplaces. Our teams should consist of a variety of people that share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible, and on how we choose to relate to our colleagues and customers all over the world.



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