Warehouse Operations Manager
3 weeks ago
As a key member of our warehouse team, you will play a crucial role in ensuring the smooth operation of our outbound department. Your primary responsibility will be to lead and manage a team of warehouse staff, focusing on maximizing productivity, quality, and efficiency in line with our operational and sustainability standards.
Key Responsibilities:- Lead and manage a team of warehouse staff, ensuring they have the necessary tools and resources to perform their duties effectively.
- Monitor and analyze logistics processes to identify areas for improvement and implement changes to increase efficiency and reduce costs.
- Responsible for retail store allocation and replenishment, online picking, and shipping to meet customer expectations.
- Ensure optimal product availability and picking, while maintaining a cost-efficient and sustainable operation.
- Understand and utilize warehouse management systems to run daily operations effectively.
- Conduct inventory counts and identify risks and issues in the daily DC outbound department, reporting to the outbound Department Manager.
- Resolve identified risks and issues, and follow up on their resolution.
- Responsible for conducting formal HR processes in line with company policy.
- Good operational DC outbound experience, with a strong understanding of online and store operations.
- Hands-on approach to workflow management and problem resolution.
- Understanding of outbound processes and garment flow.
- Good understanding of warehouse management systems.
- Knowledgeable in operational outbound logistics standards and department sustainability targets.
- Experience in formal HR processes.
- Strong communication and coordination skills.
- Holistic view with a visionary approach.
- Ability to encourage collaboration, co-creation, and people development by empowering others.
- Agile mindset with a positive attitude to change and meaningful growth.
- Inclusive and empathetic towards others, while encouraging diversity.
- Self-awareness, understanding your impact on others, and contribution to the whole group.
This is a full-time permanent position, requiring flexibility to work any 5 days out of 7, including rotation of shift patterns 06:00-14:30 and 14:00-22:30. Premium rate of pay applies for any PM shift worked.
We offer attractive benefits and extensive development opportunities around the globe, including a staff discount card and inclusion in our H&M Incentive Program – HIP. Please note that local market benefits may differ.
H&M Group is committed to creating and maintaining inclusive, diverse, and equitable workplaces. Our teams should consist of a variety of people that share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible, and on how we choose to relate to our colleagues and customers all over the world.
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